We at IDEE know the value of your personal information. Protecting your private information is our priority. This privacy policy applies to IDEE GmbH and IDEE Limited and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise stated, all references to IDEE include IDEE website,, 1me, OneClick and all her products and services. By using or accessing IDEE services in any manner, you consent to the data practices and policies outlined in this Privacy Policy.

0.1       What does this Privacy Policy cover?

This Privacy Policy defines what information we collect from you when you access or use IDEE GmbH (“our”, “we”, “us”) Services (“Services”), how we use and protect it, with whom we share it, and what controls and rights you have over your information. We gather various types of information from our users, as explained in more detail below, and we use this information internally in connection with our Services, including to: personalize, provide, and improve our services, to allow you to set up a user account, to contact you, to fulfil your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some of your information with third parties, but only with your permission and consent, as described below.

About us

We provide novel security solutions for entity authentication and identification with user privacy at the core of our business. IDEE GmbH is a registered company (HRB 220427) in Munich, Germany whose office is at Balanstr. 73, D-81541, München, Germany. IDEE limited is a registered company in the United Kingdom with office at 152 City Road, London EC1V 2NX.

0.2       What personal data do we collect?

In order to provide you with our products and services that you requested, IDEE may collect the below personally identifiable information:

  • Email address
  • Phone number

0.3       How do we collect personal data?

We do not collect any personal information about you unless you voluntarily provide it to us.

We don’t collect your personal information such email address, phone number from any third party.

However, you may be required to provide certain personal information such as email address when you elect to use our products or services available as an application (such as IDEE OneClick, IDEE 1me, IDEE Credential provider). These may include: a) registering for an IDEE account on our applications; b) sending us an email message c) submitting a request to us to contact you about our products. To wit, we will use the information you provided to us for communicating with you in relation to services and/or products you have requested from us.

For automatically collected data refer to our Section 0.8 to see your information that may be collected automatically from this website.

0.4       How do we use the collected personal data?

IDEE use the personal data (email address and/or phone number) we collect during registration on our applications to identify you on our services to enable us to provide you with the service(s) you requested. We don’t use it to contact you for marketing or any other purposes.

The personal data (email address and/or phone number) you provide to us on this website from the “request a meeting section” is only used to contact you in relation to services and/or the products you have requested information for. We may use the email address to inform you of other services and /or products available from IDEE.

Refer to our Section 0.8 to see how we use the your information collected automatically via cookies or other related technologies.

0.5       How do we share collected personal data?

IDEE doesn’t sell, rent or lease your personal data to third parties.

IDEE may share anonymous data such as the data we collect from your interaction with our website to 3rd party (such as Google) to help perform statistical analysis (see Section 0.8 for details). We do not share your email address and /or phone number or any other of your personal data that you voluntarily gave to us to any 3rd party.

IDEE may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: a) conform to the edicts of the law or comply with legal process served on IDEE or the site; b) protect and defend the rights or property of IDEE; and/or c) act under exigent circumstances to protect the personal safety of users of IDEE, or the public.

0.6       How do we secure the collected personal data?

User privacy is at the core of our business. IDEE secures your personal data from unauthorized access, use, or disclosure.

IDEE doesn’t store the email address collected when you register on our applications. Your email address is hashed using password-based key derivation function version 2 (PBKDF2) to derive a digital representation (gibberish) of your email address that cannot be reversed to get your email back. A hash function is a one-way function that cannot be reversed to get the original input data. This means that even if IDEE is breached, your email address is still protected. IDEE has zero knowledge of the user credentials. More details is available on our apps EULA terms and conditions.

On our website, the personal data (e.g. email address) that you voluntarily provided to us is securely encrypted in transit using transport layer security protocol (TLS) and encrypt at storage with advanced encryption standard (AES 256-bit) key. AES 256-bit key is the most secure symmetric encryption standard available.

We strive to take appropriate administrative, technical and physical security measures to protect against unauthorized access to or alteration of your personal information. Among such measures are data anonymization and encryption, recurrent review of procedures, enhanced privacy policy and protection systems. Unfortunately, no data storage or transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: a) there are security and privacy limitations inherent to the Internet which is beyond our control; and b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site or on our other products cannot be guaranteed.

0.7       How long do we retain personal data?

The preservation period of your information depends on the type of information and the reasons why it was provided to us. A hash (gibberish) of the information we collect when you register your account is retained while your account is active unless you choose to stop using us and delete your account or request us to delete the information and/or de-activate the account. However, we may continue to retain your information after de-activation for a reasonable timeframe to provide you with an enhanced service in case you choose to re-activate your account.

When we receive a request to delete your information and/or account, we will start removing it from your account. However, if you have shared information with your friends and third parties while using our Services that shared information will still be available on the Services for those with whom you had shared it.

We may also continue to preserve information we believe in good faith is necessary to retain to: comply with laws and regulations; and to conduct our business operation.

0.8       How do we make use of Cookies and similar tracking technologies?

IDEE websites may use “Cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies can’t be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of Cookies is to provide a convenience feature to save your time. The purpose of a Cookie is to tell the Web server that you have returned to a specific page. Information about your electronic device hardware and software may be automatically collected. This information is used for the operation of the service, to maintain quality service, and to provide general statistics regarding use of the IDEE website(s).

You have the ability to accept or decline IDEE from setting Cookies on your device when you visit IDEE websites.

You can read our full Cookie Policy here.

0.9       How do we use External links?

This website contains links to other sites (such as LinkedIn and Twitter). Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policy of any other site that collects personally identifiable information.

0.10   Can children under thirteen use IDEE?

IDEE doesn’t knowingly collect personally identifiable information from children under the age of thirteen. [DO1] If you are the age of thirteen, you may not use our services.

0.11   What are the user rights, controls and choices?

IDEE gives you total control of their personal data.

IDEE apps: you can view the details of your account and device(s) from our app or on our self-service site. You can also, decide to delete your account with IDEE or you registered device(s) either from the app or from our self-service site. Once your account is deleted none of your personal data is retained by IDEE. We don’t store your email address in the first place, so you don’t need to worry about your personal data with IDEE.

You can also, decide to stop IDEE websites from setting cookies on your device by changing your cookies preference from your browser settings.

Portability, delete, update and access[DO2]

0.12   Changes to this Privacy Policy

IDEE reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal data by sending a notice to you on our app or to the email you provided to us, by placing a notice on our website and /or privacy information on this page. Your continued use of our software applications, this site and /or services available through this site after such modifications will constitute your: a) acknowledgement of the modified Privacy Policy; and b) agreement to abide and be bound by that Policy.

0.13   How can you contact us about this Privacy Policy?

IDEE welcomes your questions or comments regarding this Privacy Policy. If you believe that IDEE has not adhered to this Policy, please contact IDEE GmbH at:

@ Retailtech Hub
Balanstr. 73
München, Germany